Diplomat Hotel 4*

  • Wi-Fi
  • 24-hour reception
  • Express check-in/ -out
  • Indoor swimming pool
  • Fitness centre

Guests will appreciate the smoke-free Diplomat Hotel Nur-Sultan's location, merely 8 minutes' walk from the white latticed Baiterek Tower, as well as 24-hour reception and wake-up service provided on site. Located right in the centre of Nur-Sultan, 2.4 km from the turquoise - tiled Kazakhstan Central Concert Hall, this 4-star hotel features a steam room, a sauna, and locker rooms.

The air-conditioned rooms have a seating area and a dining area equipped with a flat-screen TV with satellite channels, as well as climate control. They are furnished with sound-proofed windows, and also come with a mini-bar, tea and coffee making facilities. A separate toilet and a shower, along with shower caps and bath sheets, are featured.

The Diplomat also boasts access to a gym, along with an indoor pool on the 2nd floor. A comfortable stay at this Nur-Sultan hotel awaits you with a spa centre featuring a pampering spa treatment.

Diplomat Hotel features a daily buffet breakfast. Lunch is served in the onsite restaurant Pane Vino. It offers a variety of fruit desserts that will suit all tastes. A pool bar is available on the ground floor. Guests can enjoy panoramic views from this bar. There is a restaurant serving Japanese food nearly 5 minutes' walk away.

The hotel is centrally situated approximately 10 minutes' drive from the Palace of Peace and Reconciliation. Bayterek Monument is in the vicinity of the Diplomat Nur-Sultan and Nursultan Nazarbayev International airport is 20 km away. The property is 700 m from House of Ministries bus stop and within a 9-km distance of Astana train station in Nur-Sultan.

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    How to reach hotel

    Airports

    Nursultan Nazarbayev International airport
    17 km

    Train stations

    Astana Train Station
    8 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • On-site car park
    • Off-site car park

    Activities

    • Fitness centre

    Property services

    • Safe deposit box
    • 24-hour reception
    • Express check-in/ -out
    • 24-hour security
    • Luggage storage
    • Locker room
    • Currency exchange
    • Room service
    • Housekeeping
    • Laundry
    • Tours/Ticket assistance
    • Welcome drink

    Dining options

    • Restaurant
    • Bar/ Lounge area

    In the kitchen

    • Electric kettle

    Business facilities

    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Cots
    • Children's pool

    Recreation

    • Indoor swimming pool
    • Spa & wellness centre
    • Sauna
    • Turkish bath
    • Steam room
    • Back massage
    • Head massage
    • Full body massage
    • Foot massage

    For disabled guests

    • Handicap parking

    In the rooms

    • Air conditioning
    • Heating
    • Soundproofed rooms
    • Sitting area
    • Terrace
    • Tea and coffee facilities
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    Design

    • Carpeted floor

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 14:00 until 23:59
    Check-out: until 12:00
    Frequently asked questions
    • 🕌
      Which attractions should we visit while staying at the 4-star Diplomat Hotel?
      The turquoise - tiled Kazakhstan Central Concert Hall, set 2.4 km from the 4-star Diplomat Hotel, as well as Bayterek Monument placed only an 8-minute walk away are well worth visiting.
    • Is the Diplomat Hotel close to the airport?
      The Diplomat Hotel is set within 20 km of Nursultan Nazarbayev International airport, and can be accessed with a 20-minute drive.
    • 🚗
      Does the 4-star Diplomat Hotel have guest parking?
      Yes, the 4-star Diplomat Hotel provides parking spaces on site.
    • What dining options will we have while staying at the hotel?
      Guests of the hotel can dine just outside the property in a highly rated—8/10 according to reviews—restaurant DIP Lounge offering Japanese cuisine.
    • When should we arrive to the Nur-Sultan hotel for check-in?
      At the Nur-Sultan hotel, guests can check in from 14:00 to 23:59 and check out from 12:00 to 12:00.
    • Which payment methods does the 4-star Diplomat Hotel allow?
      The 4-star Diplomat Hotel can accept the following payment methods:
      • Visa
      • American Express
      • JCB
      • Maestro
    • What room facilities are featured in the Diplomat Hotel?
      Each room at the Diplomat Hotel includes a sitting area and a dining area as well as climate control.
    • 🔤
      What foreign languages are spoken by the 4-star Diplomat Hotel staff?
      The languages spoken by the staff of the 4-star Diplomat Hotel include Russian, Turkish, Chinese, and English.
    • 🛀
      Which spa options can we enjoy at the 4-star Diplomat Hotel?
      Guests of the 4-star Diplomat Hotel can unwind with a head massage, a back massage, and a couples massage or a pampering spa treatment offered at a spa centre.
    • Does the Diplomat Hotel have a pool?
      Yes, the Diplomat Hotel has an indoor pool and a spa and a sauna.
    • Which services for children are offered at the hotel?
      For guests travelling with children the hotel offers child care services.

    Location

    Map
    Nearby

    Airports

    Nursultan Nazarbayev International airport
    17 km

    Train stations

    Astana Train Station
    8 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Robbie

    2023-07-13

    10/10

    Convenient location near Bayterek monument and shops. Nice lobby and rooftop bar with great city views. Helpful staff and good price for the quality. Pool facilities available. Easily walkable to main tourist sites.

    Roy

    2023-07-03

    9/10

    Convenient location, attentive service despite a few hiccups.

    Charles

    2023-06-11

    8/10

    Our stay at this hotel was absolutely fantastic. The location was perfect, right next to a famous monument, which provided stunning views from our room. The service we received from the staff was top-notch, with 24-hour room service and assistance with tours and tickets. The room amenities were impressive, with a comfortable sitting area and a terrace to enjoy the surroundings. The hotel also had soundproofed rooms, ensuring a peaceful and quiet stay. The dining experience at the restaurant was excellent, and the bar/lounge area was a great place to unwind after a long day of exploring.

    The staff in the bar seemed to be a bit inexperienced, as the service was a bit inconsistent. the hotel provided a luxurious and comfortable stay, and we would highly recommend it to our family and friends.

    Alex

    2023-06-11

    9/10

    Reflective, Positive review:

    The room's interior was outdated and in need of renovation.

    John

    2023-02-11

    8/10

    We had a wonderful stay at this hotel in the center of Astana. The location was perfect, as it was just a short walk to the central square and very close to the Bayterek tower, offering a great view. The cleanliness of the hotel was perfect, with well-maintained rooms and common areas. The staff were friendly and accommodating, making our stay more fun. The hotel facilities were excellent, including a awesome breakfast with a wide variety of options. we found convenient parking and transportation options available.

    Nothing negative to say.

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